Delete Your Account
This page explains how to permanently delete your Lang Shadow account and the data associated with it.
App: Lang Shadow
Developer: Lang Shadow Development Team
Last Updated: August 7, 2026
Option 1: Delete inside the app
If you still have Lang Shadow installed, this is the fastest way:
- Open the Lang Shadow app and sign in
- Go to the Profile tab
- Tap the ⋮ menu in the top-right corner
- Select Delete Account
- Confirm by tapping Delete
Your account is deactivated immediately and you are signed out. Deletion of the underlying data then proceeds on the schedule described below.
Option 2: Request deletion by email
If you have already uninstalled the app, or cannot sign in, send us a deletion request and we will process it for you. Email wisbi.dev@gmail.com with:
- Subject: Account Deletion Request
- The email address you signed in with (Google or Apple)
- Your display name as it appears in the app
We verify that the request comes from the registered account holder, then delete the account. We respond within 30 days of receipt, and normally much sooner.
What gets deleted
The following data is permanently deleted:
- Your account and profile (name, email address, avatar, user ID)
- Voice recordings and pronunciation scores
- Conversation transcripts and lesson history
- Notebook entries, flashcards and saved items
- Learning goals, streaks, XP and league standings
- Device identifiers and push notification tokens
What we keep, and for how long
- Payment transaction records — retained for up to 7 years where required by tax and accounting law. These contain purchase records only, not your learning content.
- Backup copies — deleted data may persist in encrypted backups for up to 90 days before those backups are rotated out.
How long deletion takes
- Your account is deactivated and access ends immediately
- All personal data is permanently deleted within 30 days
Your subscription
Deleting your account does not automatically cancel a paid subscription. Subscriptions are billed by Google Play or the Apple App Store, so you must cancel there:
- Android: Google Play app → profile icon → Payments & subscriptions → Subscriptions
- iOS: Settings → your name → Subscriptions
Refunds are subject to Google and Apple policies.
Questions
Lang Shadow Development Team
Làng Vạn Phúc, Thịnh Sơn
Xã Đô Lương, Tỉnh Nghệ An
Vietnam
Email: wisbi.dev@gmail.com
For full details on what we collect and why, see our Privacy Policy.
© 2026 Lang Shadow Development Team. All rights reserved.